Selected work.

Live in production

DeployHelp · Founder

HighChat — Armenian AI Support Chatbot

A SaaS support chatbot that genuinely speaks Armenian — it learns from a business's own website, answers in the brand's own voice across web, Telegram, and WhatsApp, and handles Armenian, Russian, English, even transliteration. Designed, built, and shipped to production solo.

SaaS RAG LLM Multilingual

highchat.am →

Open source

Open source · AI product

Zenvoy — AI Support Engine for Zendesk

A self-hosted, dockerized AI layer that replaces Zendesk's paid AI add-ons — a chatbot inside Zendesk Messaging, an engine that drafts or answers email tickets with triage, and an admin dashboard for knowledge, guardrails, and human-in-the-loop review. RAG over pgvector, learns from reviewer corrections. Built solo, end to end.

Zendesk RAG Self-hosted Docker

github.com/vahekhumaryan/zenvoy →

~$50K/yr saved

Picsart · Engineering

Internal Localisation CMS & Engine

Designed and built an in-house localization CMS and translation engine to replace a paid third-party platform — giving teams full control of strings, locales, and release workflows while cutting roughly $50,000 a year in SaaS subscription spend.

Localization CMS Translation engine Cost reduction

Read the case study →

86M MAU scale

Picsart · CX Ops

CS System Administration + Zendesk

End-to-end administration of the customer-support stack at consumer scale — Zendesk Help Center, chatbot deployment, and the analytics layer that made support performance measurable across 86 million monthly active users.

Zendesk Help Center Chatbot Analytics

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86M MAU scale

Picsart · CX Ops

Picsart Help Center & Chatbot

The public Help Center and in-product support chatbot for Picsart — a searchable self-serve knowledge base plus an automated assistant that resolves common questions instantly and deflects repetitive contacts before they reach a human.

Help Center Chatbot Self-serve CX Ops

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Live on Play Store

Personal · Mobile app

PsyQ — Psychometric Test Engine

A self-contained psychometric testing app for Android — eight validated tests with a scoring engine, instant insights, and a fully offline, local-only results history. Built solo in Flutter, end to end.

Flutter Android Psychometrics Offline

Get it on Google Play →

Live on Play Store

Personal · Mobile game

Escape From Manager

A 3D office-escape game for Android — dodge your way out of the open-plan office before your manager catches you. Rebuilt from the ground up in Godot with rigged 3D characters. Built solo, end to end. Now live on Google Play.

Android Godot 3D Game

Get it on Google Play →

Built · pending release

Personal · Mobile app

VibroMassage — Pocket Vibration Therapy

A self-contained vibration-massage app for Android — curated relaxation programs, hand-tuned haptic patterns, adjustable intensity, and a built-in timer, all driven by the phone's own vibration motor. Built solo in Kotlin and Jetpack Compose, end to end.

Kotlin Jetpack Compose Android Haptics

Terabytes indexed

emater · Internal tooling

Media Files Database

A searchable media-asset database over terabytes of store videos living in Dropbox — turning an unmanageable file dump into an indexed, queryable catalog the team can actually find footage in.

Media DB Dropbox Data pipeline Internal tool

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Open source

Open source

SMB AI Infrastructure Taskforce

A practical, open-source playbook for small and mid-size businesses taking vibe-coded apps from prototype to production — the infrastructure, guardrails, and deployment best practices a team needs to ship AI-assisted software safely.

AI infra DevOps Best practices Playbook

github.com/vahekhumaryan/smb-ai-infra-taskforce →

Internal

TUMO · Ed-tech

TUMO 360 Help Center

Internal Help Center for the TUMO 360 system — a structured knowledge base giving staff and learners self-serve answers and reducing the support load on the team.

Help Center Knowledge base Ed-tech

Internal system — no public link

[NDA] · CS Ops

Customer Support Pipeline & Workflows

End-to-end deployment of a customer-support operation from the ground up — building the pipeline, tooling, and day-to-day workflows that let the team handle volume with consistency.

Jira Service Management CS pipeline Workflow design Implementation

Read the case study →

[NDA] · CX Audit

Ticket Routing Optimization

Audited an existing support operation and redesigned ticket routing — getting the right tickets to the right agents faster and tightening response times across the queue.

CX audit Ticket routing Optimization

Confidential — no public link